Check Whether AES Can Collect From Your Road, Estate or Eircode
AES Recycling is the current service name many Irish households still search for as Bord na MĂłna Recycling. County coverage is only the first filter; your address, route access and account setup decide the real answer.
Use this guide before joining, moving home, switching provider, ordering bins or reporting a missed collection. It turns the official AES pages and terms into simple resident steps.
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Quick answer: is AES available in my county?
AES lists domestic waste collection services in Carlow, Dublin, Kildare, Laois, Limerick, Louth, Offaly, Meath, Tipperary, Westmeath, Wexford and Wicklow. That means your county is worth checking, not that every Eircode is automatically ready.
If your address is not found, AES says it may need to send the address for service checking, so do not cancel another provider until you get a clear setup answer.
Best one-minute phone script
Say this: “My full address and Eircode are ______. Can AES set up domestic bin collection here now, which bins are available, and what is the first collection date?”
Already a customer? Use My Account or the calendar page for address-specific collection dates, not a neighbour’s schedule.
AES Bord na MĂłna Coverage Area by County in 2026
Use this county table as a screening tool. If your county is listed, AES may service your area. If your county is not listed, do not assume domestic wheelie-bin collection is available without asking AES directly.
| County | Status | What still needs checking | Resident trap to avoid |
|---|---|---|---|
| Carlow | Listed by AES | Town, estate, route and bin types. | Assuming the whole county is route-ready. |
| Dublin | Listed by AES | House, apartment, managed estate or individual account. | Apartment bins may be communal. |
| Kildare | Listed by AES | New estates, rural roads and Eircode recognition. | New addresses may need manual checking. |
| Laois | Listed by AES | Domestic bins, organic and glass availability. | Service type can vary by account and route. |
| Limerick | Listed by AES | Exact address, first collection and route access. | County listing is not instant setup. |
| Louth | Listed by AES | Road-level route and collection calendar. | Neighbour calendar may not match yours. |
| Offaly | Listed by AES | Domestic, commercial, skip and civic amenity needs separately. | Different services can use different routes. |
| Meath | Listed by AES | Rural access, collection point and bin-store rules. | Road access can block service even in a listed county. |
| Tipperary | Listed by AES | Address, calendar, payment setup and accepted bins. | Assuming old Bord na MĂłna details are enough. |
| Westmeath | Listed by AES | Road, route, bin type and support route. | Provider coverage can differ town by town. |
| Wexford | Listed by AES | Coastal/rural access and first collection date. | Longer routes are sensitive to access issues. |
| Wicklow | Listed by AES | Mountain roads, steep access, gates and apartment blocks. | Topography and access can matter. |
| Other counties | Do not assume | Use myWaste.ie, local authority pages or other collectors. | Trying to open an account where AES cannot serve. |
Coverage reality: a county list is not a live truck-route map. Your final proof is address/Eircode confirmation plus account setup, bin delivery and first collection date.
How to Check AES Coverage for Your Exact Address
The best coverage check is specific: county, full address, Eircode, property type and service needed. Do not ask only “Do you cover Meath?” or “Do you cover Dublin?”
Confirm your county is listed
Start with the official AES county list. If your county is not on it, ask AES before assuming domestic service exists.
Check the full Eircode
Use the exact seven-character Eircode for the house, apartment, farm lane, shop unit or new build. One wrong character can give the wrong result.
State the property type
Tell AES if it is a detached house, apartment block, managed estate, rural lane, farmyard, shop or business site. These can change the route answer.
Ask what can be set up now
Ask whether an account can be created immediately, whether manual service checking is needed, and when AES will update you.
Wait for proof before switching
Keep screenshots, emails, case numbers and support replies. Do not cancel Panda, Oxigen, Greyhound or another collector until AES confirms first collection.
Choose Your AES Coverage Situation
Most searchers do not need a generic article. They need the correct next action for their situation: joining, moving, Eircode not found, calendar, missed bin, rural road or apartment bins.
What are you trying to confirm?
Do this: check the county list, then contact AES with your full address and Eircode.
Ask this: “Can this address be set up for domestic waste collection now?”
What to Do If Your AES Address or Eircode Is Not Found
A failed lookup is not always a final “no.” AES says an address may need to be checked for service and an account may not be set up instantly. Treat that as a manual-check workflow, not a reason to guess.
Before calling
- Check the exact Eircode on Eircode Finder.
- Write the address in full, including townland where relevant.
- Note if the house is a new build or recent estate.
- Take a screenshot of the failed lookup or error.
What to ask
- Can the address be sent for service checking?
- How long will the update take?
- Can an account be created now or later?
- What should I do if my current provider ends soon?
Local insider tip: for rural homes, do not rely only on the Eircode. Tell support about gates, narrow roads, turning space, shared lanes and where bins can safely be left.
Why AES Coverage Can Fail Even Inside a Listed County
The AES Terms PDF says AES can refuse delivery or stop service where an address is not on a route, is removed from a route, is inaccessible for collection vehicles, or would create danger or risk. That is why exact access matters.
| Property situation | Why it matters | What to ask AES |
|---|---|---|
| Rural lane | Truck access, turning and safe lifting may be limited. | “Where exactly should the bin be left?” |
| New estate | Eircode may exist before the route is active. | “Has this estate been added to the route?” |
| Apartment block | Bins may be communal or management-company controlled. | “Can individual units open accounts?” |
| Gated estate | Access code, timing or locked gates may block collection. | “Does the crew need access details?” |
| Terraced street | Cars and narrow streets can block bins. | “Which side or point should bins be placed?” |
Do not hide access problems during signup. If AES later decides the property is inaccessible or unsafe for collection vehicles, the route/account issue becomes harder to fix.
AES Terms PDF: Rules That Affect Coverage, Collection and Costs
The official Terms PDF is not light reading, but it contains practical rules residents should know before relying on coverage. The most important parts are route access, equipment responsibility, overfull bins, payment timing, cancellation and excess-weight charges.
Route and address are part of the service
The Terms define a route as one AES regularly operates and is willing to provide service on. This supports the practical point: county coverage is not enough; the address must be on a route AES can serve.
Bins must be safe, accessible and not overfull
Customers must leave equipment in an accessible and safe place in advance of the collection date. AES also says bins should not be filled above the level load so the lid cannot close.
Overweight and wrong-date bins may not be collected
The Terms say AES is not obliged to collect equipment that is overweight, overfull, left out on the incorrect date, left in an inaccessible location, or contains materials not in the correct equipment.
Standard Service excess weight thresholds
The PDF states Standard Service excess weight thresholds for general waste bins: 105kg for 120/140L, 195kg for 240L and 250kg for 360L per quarter, with excess-weight charges applying if exceeded.
Payment timing matters before collection
The Terms say payments should be made at least 48 hours before the next collection date to help avoid interruption. The AES help page also warns that payment cards can take up to three working days to update.
Cancellation is not just “stop collecting”
The Terms include a cooling-off period and written-notice requirements, and they reference a cancellation fee outside the cooling-off period. If switching providers, protect yourself with written confirmation.
Coverage Is Not Just “Yes or No” — Confirm the Actual AES Service
Once AES says your address may be serviced, confirm the plan and bin types. Standard Service, Pay by Weight and Pay by Lift work differently, and organic or glass bins can depend on area availability.
| Service question | Why it matters | Exact wording to use |
|---|---|---|
| Is Standard Service available? | AES says Standard Service gives a more predictable monthly waste charge. | “Is Standard Service available at this address, and what bins are included?” |
| Can I use Pay by Weight? | Pay by Weight charges service fee plus collected kilos, with sorting affecting cost. | “Can I view the Pay by Weight price plan for my address?” |
| Can I use Pay by Lift? | Pay by Lift can suit households that do not put bins out regularly. | “Is Pay by Lift available here, and what lift fees apply?” |
| Are organic and glass bins available? | AES notes organic rollout and glass availability can vary by region. | “Are organic and glass bins available on my route today?” |
| Can I order an additional bin? | AES publishes additional-bin routes and charges that depend on service type. | “What would an additional recycling, organic, glass or general waste bin cost?” |
| Can I change bin size? | AES has a larger/smaller general waste bin request route. | “Can I request a larger or smaller general waste bin, and when will support contact me?” |
Price trap: do not compare only headline monthly price. Compare service charge, lift charge, weight charge, organic/glass availability, account credit rules and whether your household sorts waste well.
How to Find Your AES Bin Collection Day After Coverage Is Confirmed
After your account exists, the safest route is AES My Account or the official collection calendar. AES says customers can view or download their specific calendar online with an account number.
| User need | Best route | Common mistake |
|---|---|---|
| Next bin day | Check account-specific calendar in My Account or the AES calendar page. | Using a neighbour’s calendar without proof. |
| Text reminders | AES says customers can text AES followed by account number to 51000. | Sending account details to random numbers from search results. |
| Account number | Check your latest bill, welcome email or My Account. | Posting account numbers publicly in comments or groups. |
| Balance/payment | Use My Account to check balance, top up or pay a bill. | Paying too close to collection day and expecting instant update. |
Bank holiday check
AES says collection may be carried out on the previous Saturday if a collection falls on a bank holiday. Check live updates before the weekend, not after the bin has been missed.
If Your AES Bin Was Not Collected, Check These Before Reporting
A missed bin is not always a coverage failure. AES tells customers to check that the correct bin was left out, it was not contaminated, the account was paid up to date, and the bin was left out the night before collection.
| Possible reason | What to check first | Evidence to keep |
|---|---|---|
| Wrong bin | Was general waste, recycling, organic or glass due? | Calendar screenshot and bin type. |
| Contamination | Were wrong items placed in the bin? | Photo of contents or sticker/tag. |
| Payment timing | Was payment made at least 48 hours before collection? | Payment receipt and time paid. |
| Card update delay | Could the card update take up to three working days? | Bank/card confirmation and account screen. |
| Bin out too late | Was the bin out the night before? | Time bin was placed out. |
| Access issue | Were cars, gates, roadworks or locked bin stores blocking access? | Photo showing placement and access. |
Good report beats angry report: include account number, full address/Eircode, bin type, date, payment status, calendar screenshot and a photo where useful.
I Am Moving Home — Does AES Service My New Area?
Your old AES route, bin day and account setup do not automatically move with you. Treat the new address as a new service question and verify it before the moving date.
Before leaving old address
- Ask about final collection date.
- Check final balance and invoices.
- Ask whether bins stay at the property.
- Keep written confirmation of transfer or cancellation.
Before relying on new address
- Confirm the county is listed by AES.
- Ask AES to verify the exact Eircode.
- Confirm first collection date and bin types.
- Do not assume the previous occupant’s service continues.
AES Coverage for Apartments, Managed Estates and Shared Bin Stores
Apartments are not always handled like individual houses. Waste may be billed through a management company, landlord, residents’ committee or shared service contract.
Ask the management company
- Who owns or manages the waste account?
- Are bins communal or assigned to units?
- Who reports missed collections?
- Is the bin store accessible on collection day?
Ask AES
- Can a single apartment open an account?
- Does the collection crew need a gate code?
- Is organic or glass collection available?
- Who handles contamination notices?
Switching to AES From Panda, Oxigen, Greyhound or Another Waste Provider
Switch only after AES confirms your address, account setup, bin delivery and first collection date. The worst outcome is cancelling your current provider and then discovering your new account is still under service checking.
Confirm coverage
Use the AES county list as a start, then ask AES to confirm exact address setup.
Confirm service details
Ask about general waste, recycling, organic, glass, extra bins, plan type and payment method.
Protect yourself with proof
Keep emails, screenshots, payment confirmation and support reference before cancelling another provider.
Check cancellation terms
Ask your old provider about notice, final bills and bin removal before closing the account.
Commercial Waste and Skip Hire Coverage May Use Different Checks
Domestic wheelie-bin collection, commercial waste, skip hire and civic amenity services are separate tasks. Do not assume a domestic route means a skip or business container is available at the same address.
For skip hire
- Confirm delivery address and Eircode.
- Ask which skip size suits your waste.
- Check prohibited materials before loading.
- Ask about road permits if the skip is not on private land.
For business waste
- Explain food, cardboard, glass, packaging or general waste streams.
- Ask about invoices and commercial account setup.
- Confirm container sizes and collection frequency.
- Ask how missed or contaminated collections are recorded.
AES Recycling Map Context and Facility Video
The map below is for broad location context only. It does not confirm domestic bin coverage, account setup, skip hire, price, bin type or collection day at your Eircode.
Map warning: a map pin is not proof of service. Do not travel to an office or depot for household account help unless AES tells you to.
Video context: AES / Bord na MĂłna recycling facility upgrade
This video is useful background for understanding recycling facility operations. It is not a customer-service tutorial and it does not confirm your coverage, price, bin type or collection day.
Schema safety note: this page embeds the video but does not add VideoObject schema because the upload date and thumbnail details were not verified from a stable official source.
AES Recycling Contact Details for Coverage, Account and Collection Questions
Use official AES routes when discussing account numbers, address, payment, collection history or personal details. Search snippets and old Bord na MĂłna pages can be outdated.
| Need | Official route shown by AES | Prepare before contact |
|---|---|---|
| Household support | 045 580060 / info@aesrecycling.ie | Account number, address, Eircode and issue date. |
| Join today | 045 499444 | Address, Eircode, service needed and preferred start date. |
| Commercial or skip hire | 01 841 7000 / commercialenquiries@aesrecycling.ie | Business/site address, container need and access details. |
| Household opening hours | Monday–Thursday 8:30am–5:00pm; Friday 9:00am–4:30pm | Check the live page before urgent calls. |
| Bank holidays | Call centres do not open on bank holidays. | Use My Account and service updates before the holiday. |
Common AES Coverage Questions Answered Properly
Related searches around AES coverage usually mean one of four things: “Can I join?”, “Why is my address not found?”, “Where is my calendar?”, or “Why was my bin missed?” This guide handles those as practical tasks instead of showing raw keyword lists.
If you searched for coverage map
Use the map only for office/location context. Confirm real service through AES address support.
If you searched for Bord na MĂłna
Use current AES links for account, calendar, contact and service-plan decisions.
If you searched for Eircode
Check spelling, then ask AES for manual service checking if the address is not found.
FAQ: AES Bord na MĂłna Coverage Area 2026
What counties does AES Recycling collect domestic bins in?
AES lists Carlow, Dublin, Kildare, Laois, Limerick, Louth, Offaly, Meath, Tipperary, Westmeath, Wexford and Wicklow for domestic waste collection services. Address checks may still be needed.
Does being in a listed county guarantee AES will collect my bins?
No. AES says it may service your area if you are in a listed county, but your address may need checking and an account may not be set up instantly.
Is AES Recycling the same as Bord na MĂłna Recycling?
Yes. AES Recycling is the current name used for the service formerly known as Bord na MĂłna Recycling. Many residents still search using both names.
What should I do if my address or Eircode is not found?
Check the Eircode spelling, then contact AES with your full address and ask whether it can be sent for service checking. Do not cancel another provider until AES confirms setup.
How do I find my AES collection day?
Use AES My Account or the official collection calendar page. AES says customers can view or download their specific bin collection calendar online.
What happens if my AES collection falls on a bank holiday?
AES says collections may be carried out on the previous Saturday when a collection falls on a bank holiday. Check My Account and service updates for your live calendar.
Why was my AES bin not collected?
Check the correct bin was out, the bin was not contaminated, your account is paid up to date, and the bin was left out the night before. Payments should be made at least 48 hours before collection day.
Can AES refuse collection because of route or access?
Yes. AES Terms say service can be refused or not continued where an address is not on the route, is inaccessible for collection vehicles, or creates danger or risk.
Are AES skip hire areas the same as household bin areas?
Not always. Household bins, skip hire and commercial waste can have different checks. Confirm the exact service, address, access and waste type before booking.
Is this the official AES website?
No. This is an independent Recycling Centre Ireland guide. Use AES Recycling’s official website, My Account and contact page for live account, price, calendar and service decisions.
Official and Helpful Links
- AES Recycling official website
- Official AES rebrand notice
- Official collection and bin queries
- Official service-plan help
- Official AES Terms PDF
- AES My Account login
- Official collection calendar
- Official AES contact page
- myWaste Ireland
- AES prices guide
- AES bin collection days guide
- AES contact number guide
- AES app guide
- Compare Oxigen coverage
Bottom line: AES/Bord na Móna coverage is not proven by the old brand name, a county name, a neighbour’s calendar or a map pin. Start with the official county list, then verify your exact address, bin types, account setup, payment rules and collection calendar before making a decision.