Find the Right AES Recycling Contact Number, Email and Bord na Móna Customer Service Route
AES Recycling is the new name for Bord na Móna Recycling. Use this guide to contact the correct team for household bins, commercial waste, skip hire, account login help, missed collection questions, joining AES, Bord na Móna corporate queries and customer service support.
Choose the AES Bord na Móna Contact You Need
Select the type of query you have. The result box will show the safest contact route so you do not call Bord na Móna corporate reception when you actually need AES Recycling household support.
For domestic bin accounts, missed collection queries, collection and bin questions, My Account help or service plan support, use AES household customer care.
Quick Answer: AES Bord na Móna Contact Number and Email
For most former Bord na Móna Recycling household customers, the correct contact is now AES Recycling household customer service. The official AES contact page lists household phone 045 580060 and household email info@aesrecycling.ie. AES also lists a “Join Today” number as 045 499444.
For commercial waste and skip hire queries, the official AES contact page lists commercial email commercialenquiries@aesrecycling.ie and skip hire/commercial phone 01 841 7000. For Bord na Móna PLC corporate or general corporate queries, use Bord na Móna’s own contact page, not the AES household line.
Email: info@aesrecycling.ie. Use for domestic bin collections, My Account help, household payments and bin queries.
Email: commercialenquiries@aesrecycling.ie. Use for business waste and skip hire enquiries.
Use for Bord na Móna corporate queries, not normal AES household bin account support.
AES Bord na Móna Customer Service Fast Facts
AES Recycling is the new name for Bord na Móna Recycling. AES says collections continue as usual and customer telephone number remains 045 580060.
Use info@aesrecycling.ie for household bin, account, payment and domestic waste customer queries.
AES lists Help Centre opening hours as Monday to Thursday 8:30am to 5:00pm and Friday 9:00am to 4:30pm.
Use commercialenquiries@aesrecycling.ie for business and commercial waste enquiries.
Use 01 841 7000 for skip hire and commercial contact. AES lists commercial centre hours as Monday to Friday 8:00am to 5:00pm.
The AES contact page says call centres do not open on bank holidays. Use online account tools where available outside phone hours.
Official Source Verification for This AES Bord na Móna Contact Guide
Publish-ready as of: 8 May 2026. This guide was prepared from AES Recycling’s official contact page, AES official name-change update, AES account help page and Bord na Móna PLC’s official contact page.
Phone numbers, emails, opening hours and customer service routes can change. Before publishing future updates, recheck the official AES Recycling and Bord na Móna pages rather than copying old contact details from third-party directories.
Use for household phone, household email, join number, commercial email, skip hire phone and opening hours.
Explains that AES Recycling is the new name for Bord na Móna Recycling and confirms key customer contact changes.
Use this only for corporate Bord na Móna queries, not normal AES household bin support.
What This AES Bord na Móna Contact Guide Covers
AES Bord na Móna Household Contact Number for Bin Customers
If you are a domestic bin customer, the main AES Recycling household phone number is 045 580060. Use this number for normal household waste account questions, bin collection queries, service plan support, My Account help, moving home questions and payment support.
This is the number most people searching “AES Bord na Móna contact number” actually need because Bord na Móna Recycling has become AES Recycling for waste customers. Calling Bord na Móna PLC corporate reception may delay your query if it is really about bins, collections or household accounts.
Use 045 580060 if your question is about your home waste account, household bins, collection and bin queries or My Account access.
Before calling, prepare your account number, address, phone number, email, bin type and a short explanation of the problem.
AES lists household Help Centre hours as Monday to Thursday 8:30am to 5:00pm and Friday 9:00am to 4:30pm.
If your issue is not urgent, email info@aesrecycling.ie or use the AES contact form so you have a written record.
AES Bord na Móna Email Address for Household Customer Service
The official AES household customer service email is info@aesrecycling.ie. Use this for domestic waste account queries when you want a written record or when the phone line is closed.
Email is often better than phone for issues that need proof, such as billing questions, moving home, account login problems, service plan confusion, bin collection disputes or repeated missed collection follow-up.
Include your account number if known, full service address, phone number, email address, bin type, collection date and a clear explanation of what happened.
Attach screenshots, payment receipts, app/account messages, bin photos or collection evidence if the issue involves billing, missed bins or disputed service.
Avoid sending bank card numbers, passwords, full identity documents or unrelated personal details by email. Give AES enough information to find the account, not more than needed.
AES Commercial Waste and Skip Hire Contact Number
For commercial customers and skip hire, AES lists 01 841 7000 as the Skip Hire & Commercial phone number. The commercial email listed by AES is commercialenquiries@aesrecycling.ie.
Do not use the household line for a business waste quote or skip hire query if you can avoid it. Commercial and skip hire teams usually need different details, including business type, site address, waste type, container size, access restrictions and collection frequency.
Use commercialenquiries@aesrecycling.ie or 01 841 7000 for business waste, tailored collections and commercial account questions.
Use 01 841 7000 for skip hire and confirm skip size, hire period, delivery access, accepted waste and collection rules before booking.
AES lists Commercial Centre opening hours as Monday to Friday 8:00am to 5:00pm. Call centres do not open on bank holidays.
AES Join Today Number for New Household Customers
If you are not an existing customer and want to join AES Recycling, the official AES contact page lists 045 499444 as the “Join Today” number. Use this for new household service enquiries rather than sending a support request meant for existing accounts.
Before calling, check whether AES serves your address and ask about plan type, monthly cost, waste allowances, excess charges, recycling and organic bins, contract terms, payment setup and cancellation conditions. Do not assume that details from a third-party price article are final for your address.
Ask whether AES serves your specific Eircode or address before discussing plan details.
Confirm which bins, collection frequency, weight allowances and payment method apply to your area and household.
Ask for written confirmation of monthly fees, excess charges, bin delivery, cancellation rules and any start-up charges before switching.
AES My Account Login Help, Account Number and PIN Support
AES says registering for My Account Online requires your account number and PIN code, which acts as your password. The AES account help page says a text should have been sent with this information. If you did not get it, AES says you can request the information by phone on 045 580060 or by email at info@aesrecycling.ie.
Use My Account for account management where available, especially if phone lines are closed or you want to check details outside office hours. But if your login details do not work, use official AES support instead of guessing repeatedly.
Your account number helps AES identify your household waste account and service address.
Your PIN code acts as your password for AES My Account Online. Request help from AES if you did not receive it.
Use this to understand account registration, account number and PIN support.
Use this for phone, email and contact form routes when login help is needed.
AES Customer Service Opening Hours and Bank Holiday Contact Notes
AES lists household Help Centre opening hours as Monday to Thursday 8:30am to 5:00pm and Friday 9:00am to 4:30pm. For commercial support, AES lists Commercial Centre opening hours as Monday to Friday 8:00am to 5:00pm.
The official contact page also says call centres do not open on bank holidays. If your question relates to a bank holiday collection change, check AES updates and your account before assuming your normal collection time still applies.
Monday to Thursday: 8:30am to 5:00pm. Friday: 9:00am to 4:30pm.
Monday to Friday: 8:00am to 5:00pm.
AES says call centres do not open on bank holidays. Use online tools and check AES updates where possible.
AES vs Bord na Móna Contact: Which One Should You Use?
This is where many users waste time. AES Recycling is the waste and recycling service contact for former Bord na Móna Recycling household customers. Bord na Móna PLC is the wider corporate organisation. If your query is about bins, collections, waste account login, service plan, skip hire or commercial waste, start with AES Recycling.
Use Bord na Móna PLC contact details only when your query is about Bord na Móna corporate matters, general company queries, Oireachtas queries, press/media queries, data protection or access to environmental information.
Household bins, missed collections, My Account, service plans, moving home, waste payments, commercial waste and skip hire.
Corporate Bord na Móna queries, media contact, Oireachtas queries, data protection and corporate address or phone enquiries.
Bord na Móna PLC Contact Number, Address and Corporate Email Routes
For Bord na Móna PLC general corporate queries, the official Bord na Móna contact page lists phone +353 45 439000. The postal address listed is Bord na Móna PLC, Main Street, Newbridge, Co. Kildare, W12 XR59, Ireland.
Bord na Móna also lists specific email routes for certain non-household topics. Oireachtas queries should go to oireachtas@bnm.ie. Press and media queries should go to bordnamona@teneo.com. Data Protection Officer queries should go to informationofficer@bnm.ie.
+353 45 439000 for Bord na Móna PLC general corporate queries.
Use bordnamona@teneo.com for press and media queries listed by Bord na Móna.
Use informationofficer@bnm.ie for Bord na Móna Data Protection Officer contact.
If you are asking about household bins, missed collection, account payment, moving home or skip hire, use AES Recycling contact details instead of the Bord na Móna PLC corporate phone.
How to Contact AES About a Missed Bin, Billing Issue or Complaint
If your issue is urgent, phone household customer service during opening hours. If the issue may need evidence, send an email or contact form message so you have a written record. This is especially important for missed collections, disputed charges, account closure, moving home or repeated service problems.
Use one short sentence to explain the main problem, such as “brown bin missed on 7 May” or “payment made but balance not updated”.
Give your account number if available, full address, Eircode, phone number and email so AES can find your account quickly.
Attach photos, payment receipts, account screenshots or previous email replies if the issue is disputed or repeated.
Say whether you need a missed collection logged, a payment checked, a bin repaired, a cancellation confirmed or a call back.
Official AES Recycling and Bord na Móna Contact Links
Use these official links first. They are safer than outdated directory listings, old Bord na Móna Recycling pages or copied contact details from forums.
Start here for household waste, commercial waste, skip hire and AES Recycling updates.
Official source for household phone, email, Join Today number, commercial email, skip hire phone and opening hours.
Confirms AES Recycling is the new name for Bord na Móna Recycling and explains that waste services continue under AES.
Use for account number, PIN and online account registration guidance.
Use for Bord na Móna corporate phone, postal address, Oireachtas, media and data protection routes.
Bord na Móna Corporate Address Map for General Company Queries
Bord na Móna PLC lists its corporate address as Main Street, Newbridge, Co. Kildare, W12 XR59, Ireland. This map is for corporate location context only. For AES household bin customer service, use the AES household number 045 580060 or email info@aesrecycling.ie.
AES Bord na Móna Contact Number and Customer Service FAQs
What is the AES Bord na Móna household contact number?
The main AES Recycling household customer service number is 045 580060. Use it for domestic bin accounts, collection and bin queries, My Account help and household service support.
What is the AES Recycling household email address?
The official AES household email address is info@aesrecycling.ie. Use it for domestic waste account, payment, collection, moving home and customer service questions.
Is AES Recycling the same as Bord na Móna Recycling?
Yes. AES Recycling is the new name for Bord na Móna Recycling. AES says customer services continue as usual and that the telephone number remains 045 580060.
What number do I call to join AES Recycling?
The official AES contact page lists 045 499444 as the “Join Today” number. Use it for new household customer enquiries.
What is the AES commercial waste email?
The official commercial email listed by AES is commercialenquiries@aesrecycling.ie. Use it for business and commercial waste queries.
What is the AES skip hire contact number?
AES lists 01 841 7000 for Skip Hire & Commercial. Use this number for skip hire and commercial waste support.
What are AES customer service opening hours?
AES lists household Help Centre hours as Monday to Thursday 8:30am to 5:00pm and Friday 9:00am to 4:30pm. Commercial Centre hours are listed as Monday to Friday 8:00am to 5:00pm. Call centres do not open on bank holidays.
What is the Bord na Móna PLC contact number?
Bord na Móna PLC lists its general corporate phone as +353 45 439000. Use this for Bord na Móna corporate queries, not normal AES Recycling household bin support.
Who do I contact for AES My Account login help?
AES says customers need an account number and PIN to register for My Account Online. If you did not receive these details, request help by phone on 045 580060 or email info@aesrecycling.ie.
Should I call AES or Bord na Móna for a missed bin?
Call or email AES Recycling, not Bord na Móna corporate. Use 045 580060 or info@aesrecycling.ie for household missed collection and bin queries.
Editorial Note and Disclaimer
This guide is an independent recyclingcentreireland.org help article for users searching for AES Bord na Móna contact numbers, emails and customer service routes. It is not the official AES Recycling or Bord na Móna website. Phone numbers, emails, opening hours and service routes can change, so always confirm urgent or account-sensitive details through the official AES Recycling and Bord na Móna pages before acting.
Final Summary: The Right AES Bord na Móna Contact Route
For household waste customers, use AES Recycling phone 045 580060 or email info@aesrecycling.ie. For new household sign-ups, use 045 499444. For commercial waste and skip hire, use 01 841 7000 or commercialenquiries@aesrecycling.ie.
Only use Bord na Móna PLC’s general corporate number, +353 45 439000, for corporate Bord na Móna queries. If your issue is about bins, collections, My Account, moving home, payments, skip hire or commercial waste, AES Recycling is the correct first contact.