Greyhound Recycling contact number, email and customer service guide
If you need the Greyhound Recycling contact number, customer care email, commercial support number or online account help, this guide gives you the official contact options in one simple place.
Use it for household bin collections, missed bins, invoices, online portal issues, moving house, commercial waste enquiries, skip hire support and general Greyhound customer service help.
Quick answer: Greyhound Recycling contact number and email
The official Greyhound Recycling household customer contact number is 01 457 7777. The official general customer care email is info@greyhound.ie.
For commercial customers, Greyhound lists 01 568 6540. Greyhound’s commercial contact page also lists commercial@greyhoundrecycling.com for commercial customers only.
Main customer care
Use this for home bin collections, account queries, billing questions, missed collections and general customer service.
Business waste support
commercial@greyhoundrecycling.com
Use this route for commercial waste, business recycling, sales support and company account enquiries.
App, portal and live chat
Greyhound says customers can use the app, online portal and live chat for common account tasks and support.
Fast facts before contacting Greyhound Recycling
📞 Household phone
Greyhound lists 01 457 7777 for household customers on its official contact page.
📧 Main email
The general customer care email listed by Greyhound is info@greyhound.ie.
🕒 Customer care hours
The official contact page lists customer care hours as Monday to Friday 8am to 6pm, and bank holidays 8am to 3pm. Always check the live page before relying on hours.
Source verification box
Publish-ready as of: 6 May 2026.
Official sources checked during this workflow: Greyhound Recycling contact page, commercial contact page, official “How Do I Contact Greyhound Recycling?” help article and related official Greyhound pages.
Phone numbers, emails, live chat availability, app features, opening hours, forms and customer service routes can change. Always confirm urgent, account-specific or payment-related details on the official Greyhound Recycling website before acting.
Contents
Main Greyhound Recycling contact details
For most household users, the main Greyhound Recycling contact number and customer care email are the best first step. Commercial customers should use the dedicated commercial route because business accounts often need a different support process.
🏠 Household customers
Best for household bin collection, missed bins, account access, invoices, payment questions and moving house support.
🏢 Commercial customers
commercial@greyhoundrecycling.com
Best for commercial waste collections, business recycling, company accounts and business sales enquiries.
📧 Other official emails
Marketing: marketing@greyhound.ie
PR: pr@greyhound.ie
Use these only for marketing or public relations queries, not normal customer service.
📮 Postal address
Greyhound Household
Crag Avenue
Clondalkin Industrial Estate
Dublin 22
D22 WP98
This address appears in Greyhound’s official contact guidance for written correspondence.
Which Greyhound Recycling contact route should you use?
The best contact route depends on the issue. Phone support can be useful for quick questions. Email is better when you need proof, attachments or a clear written trail. The app or portal can be faster for routine account tasks.
Bin, bill or account query
Use 01 457 7777 or info@greyhound.ie. Include your address, Eircode, account number and collection date where relevant.
Business waste support
Use 01 568 6540 or commercial@greyhoundrecycling.com. Include company name, site address and account reference.
App, portal or calendar help
Use the Greyhound app or online portal for collection calendars, missed bin reporting, balances, top-ups and account tasks where available.
Greyhound customer service help by issue
Greyhound customer service can help faster when the first message includes the right details. Use the cards below to prepare your query before calling, emailing or using the app.
🗑️ Missed bin collection
- Account number if available.
- Full address and Eircode.
- Collection date and bin type.
- Whether nearby bins were collected.
- Photo if the bin was presented correctly.
🧾 Billing or payment issue
- Invoice number or account reference.
- Billing period and amount charged.
- Payment receipt if already paid.
- Screenshot of app or portal balance if relevant.
- The exact charge you want explained.
🏠 Moving house
- Old address and new address.
- Account number.
- Date you want the account transferred.
- Date of final collection at old address.
- Whether you need Greyhound bins at the new address.
🔐 App or portal problem
- Email or phone linked to the account.
- Account number if available.
- Screenshot of the error message if safe to share.
- Whether the issue is on app or desktop portal.
- Do not share passwords by email.
Greyhound app, online portal and live chat support
Greyhound’s official help article says customers can use the app, online portal, email, phone, live chat and social media for support. For many household account tasks, the app or portal may be quicker than waiting for a call-back.
📱 Use the Greyhound app
Greyhound says the app can help with account management tasks such as topping up balance, reporting missed bins, chatting with support and checking the collection calendar.
💻 Use the online portal
The online portal can be useful if you prefer using a computer instead of the app. Use official Greyhound login links only when entering account details.
💬 Use live chat
Greyhound’s contact page highlights chat as a quick contact route through its digital assistant and live chat team. Live agent availability may depend on working hours.
📩 Use email for records
Email is usually best when you need to attach an invoice, screenshot, photo or written complaint. Keep replies in the same thread where possible.
What to prepare before calling Greyhound Recycling
Before using the Greyhound Recycling contact number, gather the information customer care is most likely to ask for. This can reduce wait time and avoid repeat calls.
Have your account details ready
Use your account number, invoice number, app login email or full address. If you do not know your account number, customer care may still be able to search by verified address details.
Know the exact issue
Write down whether the issue is a missed collection, invoice problem, top-up issue, moving house request, app login problem, skip query or commercial waste enquiry.
Check dates and evidence
For collection issues, note the collection date and bin type. For billing issues, note the invoice date, payment date and amount. Keep screenshots or photos where relevant.
Ask for a reference
If your issue needs follow-up, ask for a case number, email confirmation or a clear next step before ending the call.
Email template for Greyhound customer care
If your issue is not urgent, email is useful because it creates a written record. Copy the format below and replace the bracketed text with your own details.
Copy-friendly Greyhound Recycling email format
Subject: Greyhound Recycling customer service query – [account number / address / issue]
Hello Greyhound Customer Care,
I am contacting you about [missed collection / invoice issue / payment query / moving house / app issue / bin problem].
Account number: [add if available]
Address and Eircode: [full address]
Date of issue: [date]
Details: [briefly explain what happened and what help you need]
Attachments: [invoice, photo, receipt or screenshot if relevant]
Please confirm the next step and provide a reference number if this needs follow-up.
Thank you,
[Your name]
[Your phone number]
Free vs paid: ways to contact Greyhound Recycling
Greyhound offers several contact routes, including phone, email, app, portal and live chat. Some routes do not usually have a direct service fee, while phone call costs depend on your provider and plan.
✅ Usually no direct support fee
- Emailing info@greyhound.ie.
- Using the official contact page.
- Using the Greyhound app for account tasks.
- Using the online portal.
- Using live chat when available.
🔎 Check before using
- Phone call charges depend on your phone provider.
- Commercial services may have different account terms.
- Skip hire, extra bins or special collections may have separate charges.
- Always check your invoice or account terms for service-specific fees.
Common Greyhound customer service problems and what to do next
If your first contact does not solve the issue, follow up with clear evidence and a specific request. Avoid sending long messages that make the main problem harder to identify.
My bin was not collected
Check your collection calendar, confirm the correct bin was out on time, then contact Greyhound with your address, date and bin type. Add a photo if useful.
I cannot access the app or portal
Use the official login route, check your account email and contact customer care if the problem continues. Do not share passwords by email.
My bill or balance looks wrong
Compare the balance with your payment history and previous invoices. Ask Greyhound to explain the exact line item or top-up issue.
I am moving house
Use Greyhound’s moving house route or contact customer care with your old address, new address, transfer date and last collection date.
I need commercial support
Use the commercial number or email instead of household support. Include company name, site address and current account reference.
I did not get a reply
Follow up in the same email thread where possible. Quote your account number, previous message date and the outcome you are asking for.
Complaints, disputes and follow-up tips
For complaints or unresolved issues, keep your message factual. A clear timeline and supporting evidence can help customer care check the issue faster.
📌 Keep evidence
- Invoice copies and payment receipts.
- Collection calendar screenshots.
- Photos of bins if a collection issue is involved.
- App or portal screenshots if safe to share.
- Email replies or case references.
✉️ Follow up clearly
- Use the same email thread where possible.
- Quote your account number or previous reference.
- State the result you are asking for.
- Keep the message short and polite.
- Ask when you should expect a reply.
Correct official Greyhound portal and contact source
Use official Greyhound pages only when entering account, payment or login details. Search results can show unrelated Greyhound brands, including transport companies, dog breed pages or old third-party pages.
🔐 For household customers
Use Greyhound.ie, the official app, the online portal or the official contact page. Do not enter account details on pages that are not clearly connected to Greyhound Recycling Ireland.
🏢 For business customers
Use the official commercial contact page or commercial contact email. Business waste support is separate from normal household support.
Greyhound Recycling near me: contact and service search
If you are looking for Greyhound Recycling near you, use the map below as a general search guide. For exact collection coverage, account support, opening hours or service availability, confirm directly through Greyhound’s official website.
Official Greyhound Recycling links for contact and customer service
☎️ Official contact page
Use this page for the latest official phone numbers, email addresses, live chat and customer care information.
🏢 Commercial contact page
Use this page for business waste and commercial customer contact details.
❓ How to contact Greyhound
Use this official help article for contact options such as app, portal, email, phone, live chat and social media.
📅 Collection calendars
Use this area to access Greyhound collection calendar information where available.
🏠 Moving house
Use the official moving house route if you need to transfer or update a Greyhound household account.
🏠 Greyhound home page
Use the main website for service categories, app access, account login and official company updates.
FAQ about Greyhound Recycling Contact Number, Email & Customer Service
What is the Greyhound Recycling contact number for household customers?
The official Greyhound Recycling household customer contact number is 01 457 7777.
What is the Greyhound Recycling customer service email?
The official general customer service email listed by Greyhound is info@greyhound.ie.
What number should Greyhound commercial customers call?
Greyhound lists 01 568 6540 for commercial customers.
What email should commercial customers use for Greyhound Recycling?
Greyhound’s commercial contact page lists commercial@greyhoundrecycling.com for commercial customers only.
What are Greyhound Recycling customer care hours?
The official contact page lists customer care hours as Monday to Friday 8am to 6pm, and bank holidays 8am to 3pm. Check the official page before relying on hours.
How do I contact Greyhound Recycling about a missed bin?
Use the app, portal, live chat, phone or email. Include your account number if available, address, Eircode, collection date and bin type.
Can I use the Greyhound app instead of calling customer service?
Yes. Greyhound says the app can help customers manage accounts, top up balances, report missed bins, chat with support and check collection calendars.
Are Greyhound Recycling contact details always the same?
No. Phone numbers, emails, hours, app features and support routes can change. Always check the official Greyhound Recycling website for current details.
Editorial note and official verification reminder
This guide is for general information about Greyhound Recycling contact number, email and customer service routes. It is not an official Greyhound Recycling customer service page and does not replace the company’s own account support.
For urgent household, billing, commercial, missed collection, app, portal or payment issues, verify contact details directly on the official Greyhound Recycling website and keep a written record of important customer service messages.
Final summary
The main Greyhound Recycling contact number for household customers is 01 457 7777, and the general customer service email is info@greyhound.ie. Commercial customers can use 01 568 6540 or commercial@greyhoundrecycling.com.
For faster support, choose the right contact route, prepare your account details, explain the issue clearly and use email when you need a written record for billing, missed collection, app or complaint follow-up.